DeLong Consulting LLC

Business consulting for small businesses

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History

Melissa DeLong has 20 years of industry experience in high-level management positions.

Melissa started out her career as a software engineer. Her experience as a private pilot allowed her to design and code the first moving map/flight management system for general aviation aircraft. As Melissa is the type of person to simply do "whatever needs doing" she soon found herself pulled into all sorts of operational and product management aspects of the business.

She then took a more formal product manager role for a wireless infrastructure company where she developed strategic relationships with other businesses that allowed more vertical market focus and penetration.

Melissa was then offered a position as a product group manager leading a team of sales, service, and support personnel. She was responsible for developing businesses cases for new products and for leading the cross-functional development teams who designed and built the products. As the company was in transition at the time outsourcing manufacturing and shrinking back during the telecom downturn in 2000/2001 the company had numerous operational challenges. The worst of which came when the only person who knew how to run the company's ERP system (accounting, purchasing, factory work order processing, etc) died in his sleep. A business continuity nightmare in the making. The CEO then asked Melissa to head up the team to replace the system - and do it in an unheard of 30 days. With Melissa's blend of cross-functional operations experience, technical know how, and leadership skills the company successfully implemented the system in record time. This landed her the job as the company's Chief Information Officer. Melissa then went on to get her MBA in technology management, and later took over the financials and accounting responsibilities for the company.

Microsoft then offered Melissa a position as a Group Program Manager revamping some of the internal infrastructure.  She and her team became known as a turn around group – with the capability to take large IT projects that were broken – both technology wise as well as process and people wise and turn them around in very short order.

Meanwhile, as if that weren't enough to do, Melissa along with her husband started a property investment and management company that they still own and operate.